Support

Email [email protected] and we'll reply within two business days.

My drives aren't being recorded

Open iPhone Settings, then Landlord Log, then Location, and choose Always. Also make sure you tapped Start work, or accepted the reminder when you arrived at a rental.

I didn't get a reminder at my rental

Reminders need Location set to Always and notifications turned on. Your phone can take a minute or two after you arrive to notice; the time still counts from when you got there.

A trip is marked personal by mistake

Open the trip in Log and tap Mark business. Next time you drive to the same place, the app remembers.

I forgot to track a drive

On Today, tap Add a drive. Pick where you started and where you went, tap Estimate for the miles, and save.

How do I give my records to my CPA?

Open Export, pick the year and tap Export CSV. You can email the file or save it to Files. Drive time and on-site time are in separate columns so your CPA can decide how to count them.

Does Landlord Log give tax advice?

No. It keeps a dated record of what you did. Whether those hours qualify for REPS, the short-term rental rules or material participation is a question for your tax professional.